Refund Policy


First of all, we’re sorry to hear our chips didn’t make your day and want you to know we’re committed to making things right! Unfortunately, because our foods are perishable, we can’t accept returns. However! If, for whatever reason, you aren’t 100% happy with your purchase, please send an email to info@JacksonsChips.com and include the following:

  • Description of the product
  • Product lot number
  • Photos of the product/packaging

We review every customer service request and do our best to offer refunds and/or replacements whenever possible. If you have any questions, just shoot us an email at info@JacksonsChips.com and we promise to help however we can!


If you purchased our chips from anywhere other than our website, the best place to go for a refund or exchange is the place you bought them from. We’re sure our retail partners will be happy to help you out!